Recent Posts

Smoke and Soot Damage

10/20/2020 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Dothan will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage? Call Us Today at 334-699-5961 and let us help!

Esporta is here!

10/2/2020 (Permalink)

Here at SERVPRO, we strive to be a one-stop shop for all your commercial and residential restoration needs. We are excited to announce the addition of the Esporta wash system which uses patented technology to restore moldy, bio-hazard, smoke damaged soft content items such as shoes, handbags, clothing, draperies, etc… "Like it never even happened."

Now that we are armed with the Esporta iS Series, we are capable of cleaning 2X more than ordinary dry cleaners!

The Esporta iS Series is designed to clean 90% of soft contents and textiles. These soft contents include the homeowner's clothing, bedding, outerwear, pillows and stuffed animals. It includes leather items such as shoes, boots, belts, purses and jackets. Plus, the full range of sports equipment, helmets, and football pads, just to name a few.

The Esporta Wash System is capable of cleaning soot, sewage, water damage and bio-contamination impacted by CAT2 and 3 water, heavy smoke, soot, trauma cleanup, and so much more!

If your home business has experienced a fire, water damage, or mold damage, give SERVPRO of Dothan a call at 334.699.5961

Hurricane Sally Storm Damage

9/17/2020 (Permalink)

As you can already tell we’re in for what appears to be a very busy hurricane season. Hurricane Sally has caused a lot of flood damage in the past few days and we have more storms coming! You need a storm response team that is ready when disaster happens. We have a team of professionally trained employees that know the intricacies of weather-related damages. We are here when you need us to ensure that your damage is quickly remediated. SERVPRO of Dothan is here to help!

Have Storm or Flood Damage?
Call Us Today  334.699.5961

Winter is right around the corner!

9/8/2020 (Permalink)

Think because we live in the south and it’s currently hot outside that you shouldn’t worry about winterizing your home or business? THINK AGAIN!

 Water can collect in cracks and spaces between bricks and masonry and freeze, causing structural damage.  Even in warmers climates like here in our area, extended hours of cold temps can lead to bursting pipes and unwanted damages to your home or business.

Fortunately, with a small amount of preparation you can help prevent some problems from occurring this winter. The following precautionary measures will help take care of your property.

  • Check your facility for broken or damaged trees.
  • Inspect all handrails, stairwells and entry points to address slippery conditions that might occur.
  • Install slip resistant mats to prevent falls
  • Keep floors dry and rugs inside doorways to help dry up unwanted water.
  • Post caution signs to warn employees and guest of the winter conditions.
  • Always unplug heaters.
  • Make sure pipes are wrapped and secure to prevent freezing.
  • Keep some water dripping at night to prevent pipes from busting.

Preparing for winter can sometimes be a lot of work, but these few tips can help prevent your home or business from experiencing any winter damage.

SERVPRO of Dothan is always here to help.

Please call 334-699-5961 - 24/7 for emergency help!

Voted Best in Wiregrass!

8/31/2020 (Permalink)

We are excited to share our good news! We've been voted Best in the Wiregrass for our Restoration Services! Click here to learn more

Best Practices If You Have A Water Damage

8/28/2020 (Permalink)

Technician using equipment to extract water Faster extraction helps to minimize the damage!

Water damage can cause a tremendous amount of stress and heartache when it happens in your home, short term and long term. You need an expert to guide you through this crisis. SERVPRO of Dothan has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

These tips can help you in the event of a flood in your home.

  1. Turn the water off. If a pipe has busted in your home, make sure to turn off the main water line. If you can’t determine where the water is coming from, call an expert in your area.
  2. Turn off the power. In the event of a large water loss in your home, cut off the power.
  3. Personal Safety is a priority. Don’t plug in or use any electrical appliances around standing water or wet flooring.
  4. Take action to remove water. Use a mop or towels to get up as much water as you can quickly, to help minimize water damage to your home and contents.
  5. Salvage personal contents. Remove furniture and belongings to a dry area.

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more. 

SERVPRO of Dothan arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 at  334-699-5961

We are Cleaning Experts

8/22/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Dothan, 334-699-5961

Is your classroom ready?

8/15/2020 (Permalink)

Back to school for schools and daycares are always a stressful time. Keeping our children safe is always a priority. What about those microscopic germs that are invisible to the naked eye? SERVPRO can assist you with making your facilities safe to get your new school year started off right! Call Us at 334-699-5961 for more details 

Mold inside your home

8/10/2020 (Permalink)

First and foremost, if you see mold, DO NOT disturb it. You can accidentally spread the mold throughout your home. Disturbing mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Dothan for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Dothan specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business. Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely. Be safe and let’s the experts take care of you and your home or business.

If You See Signs of Mold, Call Us at 334-699-5961

Show Me The Label!

5/18/2020 (Permalink)

Individuals in PPE cleaning office space Call the team you can trust!

We’ve gotten some feedback that one of our competitors is claiming their treatment can prevent the survival of the COVID virus on surfaces for up to 90 days.

Please be aware that this statement (known as a “microbiostatic claim” or a “residual bacteriostatic claim”) is not recognized by the EPA.  The EPA only recognizes these claims against fungi and certain types of bacteria (mainly mold & mildew), not for a virus, let alone for COVID.

So before you pay for protection you won’t get and believe you are protected when you, your family, or customers aren’t, ask them to Show Me The Label!

Once you’ve seen the label, then call the company you can trust, call SERVPRO of Dothan at 334/699-5961!