What our Customers say...
We will be calling again. Thank you for your prompt attention to our problem.
My request for service was handled immediately and with urgent attention. They had started the process even as I completed the paperwork. Hopefully I will not need SERVPRO's services in the future, but if I do, their number is already in my phone.
Very pleased with overall service.
These people know their business. I am very pleased with their work. I would certainly use them again if need be.
Very satisfied with work performance.
This SERVPRO gave excellent service and courteous staff.
I was very pleased with the young men that came to my house and helped with my cleanup. Very well mannered.
Would highly recommend to anyone else.
I greatly appreciate the courtesy and efficiency of this team. I also especially appreciate their kindness.
Very service-oriented, pleasant, courteous, and eager to help.
Thanks so much for doing such a beautiful job on my rugs and carpets.
Thank you for your professional service.
This SERVPRO Team was extremely professional and courteous.
We are very pleased with the services provided.
Great job. Very pleased at this time.
Extremely professional and courteous.
Very good service. We will use this company at another home in the spring.
Mark and Jason were very professional, prompt, and courteous. I'm very satisfied with their service and will be sure to call SERVPRO again if I need assistance in the future and will recommend.
Well organized and informative of what was to come next. Keep up the good work.
Thank you for your professional service.
Very pleased with your quick response. Thank you.
Prompt response. Work completed in a timely and professional manner.
The staff was very knowledgeable throughout the entire process. I recommend with their customer service and professionalism, they are given increased responsibilities.
I had seen TV ads regarding SERVPRO and they performed true to their ads.
All of the young men were very nice and task oriented. They were very focused on the task at hand. Very impressed.
I was very impressed with Addikus and Kyle. They were very professional and a joy to meet.
James and Jeremy were both outstanding to work with.
Keep up the good work.
Addikus and his team were outstanding. Professional, knowledgeable and courteous.
Everyone was very polite and helpful during this. Thank you.
Excellent job. Thank you.
They were very enjoyable and I was really impressed by them. Keep up the good work.
The overall communication was phenomenal. The staff provided met our expectations. It's evident that the name SERVPRO holds and speaks for itself. SERVPRO has a lot of passion and pride behind the name. Thank you to all but a special thanks to Mark, James, Lula, and Addikus. They all are honesty and loyalty at its best.
All 3 of these guys were outstanding!
They were nice, friendly and did a good job cleaning.
On time and called ahead for directions to check if I was home and ready for services.
Vic, Mark, and Erwin were good and professional.
Ms. Pouncey has handled the entire process perfectly. She is an asset to the company. I didn't have to worry about anything. Thanks Therese.
James went above and beyond.
Exceeded my expectations. Thank you.
Very nice. Called when coming. I am pleased.
Very helpful, pleasant and did an outstanding job.
I have been pleased with the work that has been done and the men have been very professional.
They were very nice and helpful.
Keep everything the same. Thank you for the help everyone gave to us.
Wonderful great service.
Your customer service is outstanding. I was very impressed with how professional and polite your employees were on the telephone as well as in person.
Everybody was great and I was happy with the work.
Vic and Erwin were great. They explained what they were doing each step of the way, They were also very concerned with my well being. They asked me several times if I was ok. They made a disaster much easier to cope with. Thank you Vic and Erwin.
Very professional staff from sales to technicians.
Very professional and nice. Thank you.
Wonderful employees. I cannot say enough about Wayne, Mark, and everyone else that worked with us.
Highly impressed with the staff and their customer relation skills.
Excellent workers and great job. Thanks.
Very professional team work. Great attitudes. Would highly recommend to anyone.
Mark and Erwin really took the lead in getting the job done and their team was awesome. Thanks all of you for helping us.
This is our fourth time using SERVPRO and each time we have had outstanding service.
Mark has been very helpful and understanding throughout the cleaning process. I would gladly work with him again.
Everyone was nice and worked hard. Great job by all.
Couldn't ask for a better group of hard working, compassionate employees. Great job SERVPRO of Dothan.
Everything was done so professional. Thank you so much.
They were a very professional group. Will recommend them to anyone.
Erwin and Mark did a wonderful job. Very polite and answered all questions.
Thanks Scott for making this happen!!
Great Job. Thank you for all you did for my family.
I would like to express my gratitude for making this experience a smooth one. Thank you SERVPRO and members for a service that was outstanding.
We appreciate the work you did. Thanks especially to Julie for her kindness and professionalism at a very unhappy time.
My mother is 82 and does not think clearly. Julie dealt with the situation, was kind to my mother, and got the job done. That is going above and beyond. I appreciate it and will remember it.