What our Customers say...
Why SERVPRO Testimonials
I am a realtor and I was showing a property to a client last week. We walked in and the entire house was flooded from a busted pipe upstairs. I don't know who was in more shock, me or my client. I have used SERVPRO in the past for other properties so I called them immediately. Form the initial call to the manager, Shaun coming out with his crew, everything went smoothly. Very fast response time. I will continue to use them in the future. Thanks, SERVPRO.
As an insurance agent/CSR I have used SERVPRO multiple times for my clients. We have never had any issues with this company. When there is a set back in the process for whatever reason we are notified immediately. They always keep us and our insured in the loop. This company knows what customer service is all about and I will always refer my customers to them for that reason.
SERVPRO of Dothan were recommended by my insurance company. They came out to clean and clear a building in the backyard that a tree had fallen through the roof. Their people came out on some of the coldest days in January and cleaned, washed, and packed Christmas ornaments and other decorations for 4 days. They were professional, knowledgeable, and very caring about items they were cleaning and packing. I would definitely use this company again.
SERVPRO was great to work with! Jessica was super helpful and friendly, and her team did a wonderful job of cleaning the HVAC system in a timely manner. I would highly recommend this company.
Jessica and Claire in customer service, Brett and Clifford the 2 gentlemen who performed the carpet cleaning are all exceptionally professional and exceeded our expectations I highly recommend SERVPRO of Dothan!
We had a major flood three weeks ago. After frantically speaking to Casey, she had a crew of workers here in a matter of minutes, less than 45 if I remember correctly. Every single member got to work removing floors, base boards, wall board, setting up fans and dehumidifiers. Shawn, the leader of the bunch was on top of our disaster every step of the way. They were here each and every day checking equipment and moisture levels until we were completely dry again. I cannot express the magnitude of their professionalism; I would highly recommend SERVPRO for any type of water damage needs!